ISO 18404 Six Sigma Course

This course was developed to equip participants with required knowledge and skills to perform first, second and third-party audits (certification audits) of Six Sigma. The program is based on the ISO 18404:2015 Six Sigma standard. Through extensive examination of your knowledge and personal attributes, our Six Sigma Auditor certification program will give you proof of your competence to effectively audit. It will also provide you with an assurance that your audits will be accepted globally. The content was built in accordance with ISO 19011:2018, the program will confirm that you have the right skills to effectively manage six sigma issues.  

Exceptional Approach: 

Our courses are designed to capture necessary knowledge while you are in the classroom environment. All our ISO standard courses are certified by Exemplar Global and recognized internationally. Our trainers are experienced audit professionals and recognized internationally, we will provide you with all the learning materials. Through extensive examination of your knowledge and personal attributes, the Six Sigma Auditor training can give you proof of your competence to effectively audit and give you assurance that your audits will be accepted globally. 

By the end of the course the participants shall be able to: 

• Plan, conduct, report and follow-up a quality management system audit to establish conformity with ISO 18404 

• Advice organizations on requirements of 18404 

• Describe the purpose of a Six Sigma management system, of standards (including ISO 18404), of management system audits and of third-party certification 

• Explain the role of an auditor 

• Understand the ISO 18404 standard 

• Initiate audits based on the principles of auditing 

• Implement and ensure compliance with ISO 18404 requirements 

We will prepare you: 

Our training courses are designed to meet and exceed today’s industry requirements. We deliver our training to prepare you as a competent assessment professional. Our knowledge delivery professionals and evaluation methods we use are recognized internationally. Be trained with us and be confident in the professional world. 

Target Audience 

• Consultants or Project managers  

• Project Managers 

• Senior Management (especially if the company intends to implement Lean Six Sigma) 

•  Team Leaders 

•  ITSM Process Manager 

•  Software Professionals 

•  Quality Assurance Engineers 

•  Software Quality Assurance Team Members 

•  Management Students 

Course Content 

• Course Introduction 

• Principles of Lean Methodology 

• Principles of Six Sigma methodology 

• ISO 19011:2018 and Six Sigma   

• Scope 

• Normative references 

• Terms, definitions, and abbreviated terms 

• Competency of key personnel in relation to Six Sigma, Lean, and “Lean & Six Sigma” 

• Adequacy of an organization with regards to its Six Sigma, Lean or “Lean & Six Sigma” approach and deployment 

• Resource management 

• Annex A (normative) Six Sigma 

• Annex B (normative) Lean 

• Annex C (normative) Lean & Six Sigma 

• Final Exam of ISO 18404 

Recognition: This training is certified by Exemplar Global and recognized globally.  

Duration: 5 Days  

Exam Requirement: Two Hours Exam 

Prerequisites: No 

Group booking – We offer Face to face/Virtual Instructor Led training sessions for a group of Five (5) Delegates and above. 

Public/Individual course booking – No eLearning Option on this course yet, but Self/Distance Learning Option is available for individual Registration with opportunity for tutor support to clear doubts where necessary. 

Our virtual training platform incorporates: 

• Group exercises – facilitated by mini break out workshops amongst the team 

• Ability to ask questions in real-time 

• Built-in note-taking and tracking of course materials 

• You can interact with participants throughout the session through a chat functionality 

• Online assessments providing a streamlined marking process 

Our aim is to recreate the classroom experience in a safe, virtual environment, maintaining the fun and engaging experience our clients find useful and valuable.